June 4, 2009

Letting the Patient Call the Shots

Today's New York Times has an interesting article written by Dr. Pauline Chen exploring what we, in the healthcare system, really mean by "patient centered care". Does the definition of patient centered care shift if we are in the role of patient or healthcare professional? In the article, Letting the Patient Call the Shots, Dr. Donald Berwick, president of the Institute for Healthcare Improvement in Cambridge, Massachusetts, suggests that, “ We would all be far better off if we professionals recalibrated our work such that we behaved with patients and families not as hosts in the care system, but as guests in their lives.” Radical changes in our healthcare system will need to occur to allow this to happen, are we ready for such changes? What do you think?

1 comment:

Alexandra Yperifanos said...

Ms. Ressler hello -- great article...thank you for sharing it. I know it was a year ago but it rings so true. I own a company called ExpressWell. We want to help people become better patients by making it easy for them to organize their essential medical information to share with their doctors. We do not retain or share patient information. Our goal is to start a movement of cultivating good dialogue towards effective treatment and responsible, happy patients. Good communication is a two way experience…it can’t all be up to the doctor. Please take a look and if you like what you see, please tell your friends and help us spread the word about ExpressWell. http://www.express-well.com -- thank you -- Alexandra Yperifanos - Founder & President